Canada’s Worst Customer Service: The Store Edition Portfolio Canada’s Worst Customer Service: The Store Edition I was a field producer, digital producer and researcher on this episode of CBC TV's investigative consumer show. Content by Robert J. Ballantyne Posted on January 6, 2012 CBC Marketplace journalist Erica Johnson in Toronto Photo by Robert J. Ballantyne The highly-rated show was viewed by over a million Canadians, and featured my hidden camera work as well, where I tested the service quality at two Canadian Tire retail locations in Toronto. Related link Watch the full report on CBC.ca Greatest Hits Media Industry September 18, 2006 Everybody Loves George Stroumboulopoulos Journalism July 27, 2001 Full Disclosure Journalism November 16, 2000 It’s not easy being Wendy Mesley Culture & Identity May 8, 2004 Susan Aglukark returns with a new album, attitude Instagram I think I need to trim my beard before my next story… My first report for APTN airs tonight after National News. I hope you’ll watch or stream it at APTN.ca/investigates #ColonialPlaybook Wrapped my first week of shoots for APTN! Necessary TV producer pose 😜 The “after” photo from my first pandemic cut 🥰 Getting my first professional haircut since the March 2020 lockdown. Not that I need it, right? A strange Friday the 13th, but it ended well. It’s a beautiful, cool night in Toronto!